INNOCENT NJAVWA SIWELWA

IT Professional | Network Specialist | Project Manager

About

Highly motivated ICT graduate with over three years of hands-on experience in IT support, network administration, and systems management. Proven ability to lead complex projects, troubleshoot critical infrastructure, and optimize network performance, as demonstrated by successful multi-phase CCTV installations and enterprise network relocations. Proficient in a wide array of technologies including Python, Java, SQL, and various operating systems, eager to leverage technical expertise and collaborative skills to drive value in a dynamic IT environment.

Work Experience

Project Site Manager (Contract) – CCTV & Access Control Installation

Electoral Commission of Zambia (ECZ)

Jul 2025 - Jul 2025

Lusaka, Lusaka, ZM

Led a multi-phase CCTV and access control installation project across multiple buildings for the Electoral Commission of Zambia, ensuring robust security infrastructure deployment and operational readiness.

  • Directed a multi-phase CCTV and access point installation project across numerous buildings, ensuring comprehensive security infrastructure deployment.
  • Engineered detailed network layouts and cabling plans through comprehensive site surveys, optimizing system efficiency and coverage.
  • Supervised the trenching, UTP cable installation, and connectivity testing phases, establishing a robust network foundation.
  • Spearheaded the setup and configuration of advanced access control systems, including mag locks, readers, and break glass units, enhancing physical security.
  • Conducted thorough audits on existing CCTV systems, identifying and replacing non-functional cameras to restore full surveillance capabilities.
  • Coordinated effectively with diverse stakeholders to resolve critical issues, such as cloud link failures and door hardware shortages, mitigating project delays.
  • Ensured timely project progression and achieved operational readiness for security infrastructure, contributing to the successful completion of the contract.

Technical Training Participant

Angle Oak Technologies (via Modelink Zambia Ltd.)

Apr 2025 - Apr 2025

Lusaka, Lusaka, ZM

Completed an intensive one-week training on HIKVISION products, gaining hands-on expertise in configuring and setting up various network and security devices.

  • Completed a one-week hands-on training on HIKVISION products, gaining practical experience in configuring and setting up network devices including routers, switches, access points, and various CCTV camera systems.
  • Acquired proficiency in deploying access control systems and diverse CCTV camera systems, enhancing capabilities for integrated security solutions.

IT Intern - Network Specialist and IT Support

Modelink Zambia Limited

Jun 2023 - May 2024

Lusaka, Lusaka, ZM

Served as an IT Intern specializing in Network Support, contributing to critical infrastructure relocation and large-scale network installation projects for key clients.

  • Orchestrated the seamless relocation of Access Bank's network infrastructure across multiple sites, meticulously documenting cable mappings and device configurations.
  • Executed the unmounting, transportation, and reinstallation of core network devices, including switches, routers, and FortiGate firewalls, ensuring seamless transitions.
  • Managed the precise tagging, tracing, disconnection, and reconnection of Ethernet, fiber, and power cables, adhering strictly to structured cabling standards.
  • Conducted comprehensive post-migration verification, including hardware checks and network connectivity testing, validating system integrity and performance post-relocation.
  • Troubleshot and maintained enterprise networking devices (Layer 2/3 switches, routers, firewalls, access points), ensuring high availability and optimal performance for critical operations at Zambian Civil Aviation Authority.
  • Collaborated effectively with IT teams on network upgrades and expansions, successfully installing and configuring an 86-port Local Area Network (LAN) for the Zambian Civil Aviation Authority.
  • Implemented structured cabling, device installation, and VLAN setup, optimizing network performance and security for the authority's infrastructure.
  • Performed rigorous network validation through continuity testing and performance tuning, significantly enhancing system reliability and efficiency.

Game Development Contributor

Chroma Pixel Games Development and Deployment

Mar 2022 - Mar 2023

Lusaka, Lusaka, ZM

Contributed to game development and deployment initiatives, focusing on website maintenance, creative input, and collaborative team environments.

  • Developed and maintained the company's official website, ensuring up-to-date content and robust functionality to support game releases.
  • Contributed actively to the full lifecycle of game development and implementation, from concept to deployment.
  • Participated in key decision-making processes and generated creative ideas for various projects, enhancing overall product innovation.
  • Collaborated effectively within a multidisciplinary team, fostering a productive environment for game development and deployment.

Education

Information Systems and Technology

The University of Lusaka

Sep 2020 - Dec 2024

General Studies

Libala Secondary School

Jan 2014 - Nov 2018

Certificates

Network Technician Career Path Exam (Cisco Networking Academy program)

Cisco Networking Academy

Aug 2025

Introduction to Cybersecurity (Cisco Networking Academy program)

Cisco Networking Academy

Feb 2025

Junior Cybersecurity Analyst Career Path Exam (Cisco Networking Academy program)

Cisco Networking Academy

Feb 2025

Introduction to Modern AI (Cisco Networking Academy program)

Cisco Networking Academy

Feb 2025

FCF – Introduction to the Threat Landscape 2.0 (Fortinet Training Institute)

Fortinet Training Institute

Feb 2025

Skills

Networking & Infrastructure

  • Hardware Configuration
  • Network Infrastructure Support
  • Structured Cabling
  • Network Installation
  • Network Optimization
  • VLAN Setup
  • Connectivity Testing
  • Device Installation
  • Routers
  • Switches
  • Access Points
  • FortiGate Firewalls

Cybersecurity

  • Cyber Security Technology
  • Troubleshooting
  • Threat Landscape Analysis
  • Junior Cybersecurity Analyst

System Administration & Support

  • IT Support
  • Application Support
  • System Administration
  • Operating Systems (Windows, Linux, MacOS)

Software Development & Programming

  • Software Application Development
  • Website Development
  • Python
  • Java
  • C#
  • JavaScript
  • HTML
  • CSS
  • PHP
  • SQL
  • Flutter Flow
  • Unity
  • GitHub
  • Version Control Systems

Data & Database Management

  • Data Analysis (Microsoft 365, SQL, Python)
  • Database Management (SQL, FIREBASE, MySQL)

Project & Operations Management

  • Project Management
  • Site Management
  • Stakeholder Coordination
  • Project Progress Monitoring
  • Operational Readiness
  • Problem Solving
  • Collaboration